Privacy policy

Ocean Montenegro d.o.o. respects the privacy of visitors to ocean-montenegro.com and of its business partners. This policy explains which personal data we process, why, for how long we keep it and what rights you have.

1. Data controller

The controller is Ocean Montenegro d.o.o., Put JNA bb, 85000 Bar, Montenegro. Contact for data protection matters: info@ocean-montenegro.com, telephone +382 30 311 575.

2. Legal framework

We process personal data in accordance with the Montenegrin Personal Data Protection Act (Official Gazette of Montenegro nos. 79/08, 70/09, 44/12 and 22/17) and, where applicable to partners from the European Union, the General Data Protection Regulation (GDPR).

3. What data we process and why

3.1. Visiting the website

The website is static and uses no tracking, analytics or advertising cookies. When you visit, the hosting server automatically records technical data (IP address, time of access, requested page, browser type) in server logs for security and proper operation of the site. These logs are kept for no more than 30 days and are not linked to any other data about you. The legal basis is our legitimate interest in the secure operation of the site.

3.2. Fonts

The site loads fonts from Google Fonts (Google Ireland Ltd.). In doing so your browser sends your IP address to Google. See the cookie policy for details.

3.3. Contact and enquiries

When you contact us by telephone, email or vessel notice, we process the data you provide: name, the name and contact details of the agent or operator, vessel details and the content of the enquiry. The basis is performance of a contract or steps taken at your request prior to a contract. We keep the data for the duration of the business relationship and thereafter for the statutory retention periods for business and accounting records.

3.4. Provision of port services

During pilotage, mooring and towing we process data of masters, agents and crew to the extent necessary to perform the service, issue service certificates, invoice and fulfil obligations towards port and maritime authorities. The basis is contract and legal obligation.

4. Recipients

We do not sell personal data or pass it to third parties for marketing. It may be received by: our website hosting provider, accounting and IT providers acting on our instructions, competent public authorities where required by law (Harbour Master’s Office, Maritime Safety Administration, customs, police) and our parent group Ocean S.r.l., Trieste, within our business cooperation. Transfers to Italy (EU) are made with appropriate safeguards.

5. Retention

Server logs are kept for up to 30 days, business correspondence for the duration of the relationship, and contractual and accounting records for the statutory periods (as a rule up to 10 years).

6. Your rights

You have the right of access, rectification, erasure and restriction of processing, the right to object and the right to data portability. Requests may be sent to info@ocean-montenegro.com; we reply within the statutory time limit. If you consider that processing is unlawful you may lodge a complaint with the Montenegrin Agency for Personal Data Protection and Free Access to Information (AZLP), Bulevar Svetog Petra Cetinjskog 147, Podgorica, www.azlp.me, or your local supervisory authority.

7. Security

The site is served exclusively over HTTPS. We apply technical and organisational measures to protect data against unauthorised access, loss or alteration.

8. Changes

We may update this policy. The current version is always published on this page with the date of the last change.

Related documents: Cookie policy and Legal notice (imprint).

Last updated: 17 October 2026